Conditions d’utilisation
1. Purpose
These terms of service set out the rules governing the use of the my-arven.com website, as well as the rights and obligations of users and ID2R OÜ. By accessing and using the website, you accept these terms and conditions without reservation.
2. Website Publisher
ID2R OÜ Registration number: 16844183 Address: Harju maakond, Tallinn, Mustamäe linnaosa, Laki tn 24-414, 12915, Estonia Email: contact@my-arven.com
3. Website Access
The website is accessible 24 hours a day, 7 days a week, except in cases of technical maintenance or force majeure. The user is solely responsible for their own computer equipment and internet connection when accessing the website.
4. Products and Services Offered
The website offers the online sale of products [to be specified: wellness, health, etc.]. ID2R OÜ reserves the right to modify or withdraw its products at any time, without prior notice.
All information, photographs and descriptions are provided for indicative purposes only. In the event of an error, the publisher shall not be held liable.
5. Orders
Any order placed on the website implies acceptance of the General Terms and Conditions of Sale (GTC) available on the website. The customer undertakes to provide accurate information when placing an order. In the event of incorrect details being provided, ID2R OÜ shall not be held liable for any failure to deliver.
6. Prices and Payment
Prices displayed are shown in euros, inclusive of all applicable taxes, unless otherwise stated. Payment is made online using the secure payment methods available (Shopify Payments, bank cards, PayPal, etc.).
An order is only confirmed upon effective receipt of payment.
7. Delivery
Delivery conditions and timeframes are set out in the Shipping Policy available on the website.
8. Right of Withdrawal & Returns
In accordance with European regulations, the customer has 30 days from the date of receipt of their parcel to exercise their right of withdrawal, subject to the exceptions provided for by law (personalised products, products opened for hygiene reasons, etc.). Return and refund procedures are detailed in the website's Returns and Refunds Policy.
9. Liability
ID2R OÜ shall not be held liable:
- in the event of misuse of the products,
- in the event of indirect damage arising from the use of the website,
- in the event of temporary or permanent unavailability of the website,
- in any case of force majeure beyond its control.
The user is solely responsible for the proper use of the website and their personal data.
10. Intellectual Property
All content (text, images, logos, visual identity, etc.) on the website is protected by copyright and remains the exclusive property of ID2R OÜ or its partners. Any reproduction, distribution or exploitation without authorisation is prohibited.
11. Personal Data
The collection and processing of users' personal data are governed by our Privacy Policy, available on the website.
12. Amendments to the Terms
ID2R OÜ reserves the right to amend these terms of service at any time. New versions shall take effect upon their publication on the website.
13. Applicable Law and Jurisdiction
These terms and conditions are governed by Estonian law. In the event of a dispute, and failing an amicable resolution, the competent courts shall be those within the jurisdiction of the registered office of ID2R OÜ.